Cause: Inadvertent rough handling of the power connector, when connecting or disconnecting the power cable on the Duplidisk Bay Mount and NoSlot units, can cause the white shroud covering the power connector prongs to loosen and dislodge. This may cause the shroud to move forward on the prongs.

Corrective Action:

If the shroud is not in its proper position, a good solid connection cannot be made and power may not reach the Duplidisk. In this event, no "okay" beep will be heard on power up and the Duplidisk may appear to be "dead." However, in some cases, it is possible that a connection can be made on start up, but jostling the computer, or causing some other small movement of the cables or peripherals connected to the computer, may break this tenuous connection.

If no beep on startup or intermittent loss of power is experienced, check the power connector shroud to insure that it is in its proper place.

See diagram below. If the shroud has been moved forward, pushing it firmly back into its proper place will eliminate the problem.